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See If You Can Be Compensated > You can make a refund request to get items lost from a crash if...
- The server crashed and you were unable to get all of your items and entities via. the !refund command. You can check the status of the server by going to https://status.atomicnetworks.co/. If the server recently has gone offline (when you crashed from the server) you can make a refund request.
- You lost items as a result of a player breaking the rules and you have video evidence to show that you did lose said items.
If you crashed as a result of a clientside issue (you crash from the server but no one else does), we cannot refund you for lost items.
If you can get a refund... Click here for information on how to get a refund for your lost items!
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