Accepted Juanes barbaro bambozzini Refund Request from Aug 4, 2024

[juanesxd]

Username: juanesxd

In-Game Name ♛ Juanes barbaro bambozzini

SteamID64 76561198955742918

Discord 570023687739408384

Date of Item Loss Aug 4, 2024

Time of Item Loss colombian zone gmt -5

What happened? hello so the first bug happened in the morning when i was at the blackjack table and the menu gui to hit or stand didnt appear and i lost 7.5 millions , then i played again now, in the afternoon and happened the same thing, the menu gui didnt show up and i wasnt able to hit or stand and i did lose 5millions so i already lost 12.5 million on the blackjack table all beacuse of a bug, and why i keep gambling ? beacuse this bug only happen a few times so think it would not happen again and then it happen

What server did you lose your items on? server 1

What do you need refunded? i need refunded my 12.5 million that i lost

Please put any evidence to substantiate your claim here. 5 million lost video https://youtube.com/shorts/aIaDhnsy5cI
7.5 million lost video https://youtu.be/r491QbxB2_A

 

[juanesxd]

i also lost right no another 10 millions in the same way here is the proof

 

[juanesxd]

i lost again beacuse of this bug 7.5 millions with all i lost 30 millions here is the clip
why i keep gambling if there is a bug? beacuse the bug only happens in some hands not all the time

 

[juanesxd]

hi again happened the same thing, i lost 5 million, i tilt very easily and i keep gambling until i get all my money back, thats why i have lost very mucho
rn i have lost 35 millions beacuse of the blackjack bug

 

[not xozy]

This is being looked into by the management team, just so you arent stuck in the dark forever.

 

[juanesxd]

This is being looked into by the management team, just so you arent stuck in the dark forever.

i hope so, i really need that money

 

[ElysianNow]

This is being looked at by a super admin.

 

[Nyan]

Accepted
You will be refunded 35M
With any questions or concerns reach out to me on discord (nyan4)​

 

[jeyhockey51]

Accepted
You will be refunded 35M
With any questions or concerns reach out to me on discord (nyan4)​

I think you put it in the wrong account. It’s suppose to go to jeyhockey51 pls. Appreciate you

 

[juanesxd]

I think you put it in the wrong account. It’s suppose to go to jeyhockey51 pls. Appreciate you

bro stop trying to steal my money, some admin pls warn this dude