Atomic Networks

In-Game Name: Jak Cooper
Steam Name: Jak Cooper
SteamID: 76561198056082151
Discord: Jak Cooper#0642

Date and time of loss (specify the timezone): 8/18/2021 and the time was around 1:15 am (CDT)
What happened: I was playing as Firework maker and noticed my firework machine stopped working. I couldn't get it to function after moving it and pressing stop and start. I submitted a ticket while I was on the server and I think it was Senior admin Unknown responded to my ticket. He told me to take a screenshot of my firework machine and to make a refund request on the forum.

What do you need refunded?: The price amount of a level 10 firework machine
Evidence:
20210818012409_1.jpg