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Refund request
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<blockquote data-quote="Ya Ming Gotcha" data-source="post: 22196" data-attributes="member: 731"><p style="text-align: center"><span style="color: rgb(184, 49, 47)"><span style="font-size: 26px"><em><u><strong>Refund Denied</strong></u></em></span></span></p> <p style="text-align: center"><span style="font-size: 18px"><span style="color: rgb(235, 107, 86)">We only refund in instances where the server directly crashed and you lost items as a result of that server crash. The only exception to this rule is in the case where a staff member has directly told you that you can make a refund request following a sit that resulted in you losing money/items. (In which case this staff member must be present on your refund request to validate that claim)</span></span></p> <p style="text-align: center"><span style="font-size: 18px"><span style="color: rgb(235, 107, 86)">Also, you must show good proof that your items were lost. Witnesses do not count as proof, you must either be able to show video evidence of a crash incident happening with before and after shots showing us the items you lost, or you must be able to provide the same thing with screenshots and timestamps backed up through in-game chat and crash logs.</span></span></p></blockquote><p></p>
[QUOTE="Ya Ming Gotcha, post: 22196, member: 731"] [CENTER][COLOR=rgb(184, 49, 47)][SIZE=7][I][U][B]Refund Denied[/B][/U][/I][/SIZE][/COLOR] [SIZE=5][COLOR=rgb(235, 107, 86)]We only refund in instances where the server directly crashed and you lost items as a result of that server crash. The only exception to this rule is in the case where a staff member has directly told you that you can make a refund request following a sit that resulted in you losing money/items. (In which case this staff member must be present on your refund request to validate that claim) Also, you must show good proof that your items were lost. Witnesses do not count as proof, you must either be able to show video evidence of a crash incident happening with before and after shots showing us the items you lost, or you must be able to provide the same thing with screenshots and timestamps backed up through in-game chat and crash logs.[/COLOR][/SIZE][/CENTER] [/QUOTE]
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