Denied soryuu Refund Request from Feb 1, 2023

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soryuu

Active Member
User
Sep 10, 2021
82
2
22
Username: chumi

In-Game Name ♛ soryuu

SteamID/SteamID64 76561197993181014

Discord bastianxvn#8667

Date of Item Loss Feb 1, 2023

Time of Item Loss 8:19 am CT

What happened? i lost a lot of guns bc of a server issue
this already happened to me before and its because of a bug with shipments

kiwi man gave me the guns for a big amount of money so i would like to have the guns back

What server did you lose your items on? DarkRP 1

What do you need refunded? 20 fgs and 30 m60 (2 shipments of FG 42 and 3 shipments of M60 MachineGun)

Please put any evidence to substantiate your claim here. So as you can see i had 56 fgs before picking the 2 shipments and after picking them up i had 57

Same happens with the m60s

Evidence: https://streamable.com/p8uyts
 

soryuu

Active Member
User
Sep 10, 2021
82
2
22
for some reason u cant see the video from the forums page so u will have to copy and paste the url to be able to see the evidence
 

Kiwi Man

(DRP) Blanket Staff Team
DarkRP Staff Member
User
He has video evidence of him picking up the shipments i placed down, however in his inventory when he did pick them up, they did not appear, Not sure what the real issue is- possibly server, It was alot of money worth of weapons to lose.
 

Gjeoff

(DRP) Upper Staff Team
DarkRP Staff Member
User
Apr 21, 2022
157
1
Request Denied
We only refund in instances where the server directly crashed and you lost items as a result of that server crash.
The only exception to this rule is in the case where a staff member has directly told you that you can make a refund request following a sit that resulted in a rule being broken and you losing money/items. (In which case this staff member must be present on your refund request to validate that claim)*

For further questions/inquiries about your report, please reach out to a member of the Management Team on our Discord (discord.gg/atmc)
 

soryuu

Active Member
User
Sep 10, 2021
82
2
22
this already happened to me before i lost a lot of money due to this server error man, why did i get refunded the first time but not now? i want a better explanation
 
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