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Staffing - What can we do better?
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<blockquote data-quote="Wilkers" data-source="post: 30516" data-attributes="member: 2"><p>As Atomic continues to expand, staffing has started to become the main pain point for our growth. While I can blindly make assumptions about what would get more people to apply and what would get more people to stick around on the team, I want to ask you guys so that I can focus on what <strong>YOU </strong>want as a player from our staff team. </p><p></p><p><u>Questions for Staff Members</u></p><p>- When you were brought on to the team, what parts of the process did you find redundant or unnecessary? </p><p>- What can we do to make things easier for you guys moving forward? </p><p>- How do we encourage more people to join our team? </p><p></p><p><u>Questions for Non-Staff Members</u></p><p>- If you have the qualifications to join and you haven't decided to apply, what drove you away from applying? </p><p>- What can our staff team work on to improve your guys' experience on the server? </p><p>- Which type of staff team sounds more appealing? A staff team that is super responsive to every ticket, but overlooks things as a result of the speed; or a staff team that is slow on tickets, but handles each one with a lot of effort and detail? </p><p></p><p>These are just some questions to start a conversation, if there's anything else you want to mention, i'll be watching this thread very closely throughout the week!</p></blockquote><p></p>
[QUOTE="Wilkers, post: 30516, member: 2"] As Atomic continues to expand, staffing has started to become the main pain point for our growth. While I can blindly make assumptions about what would get more people to apply and what would get more people to stick around on the team, I want to ask you guys so that I can focus on what [B]YOU [/B]want as a player from our staff team. [U]Questions for Staff Members[/U] - When you were brought on to the team, what parts of the process did you find redundant or unnecessary? - What can we do to make things easier for you guys moving forward? - How do we encourage more people to join our team? [U]Questions for Non-Staff Members[/U] - If you have the qualifications to join and you haven't decided to apply, what drove you away from applying? - What can our staff team work on to improve your guys' experience on the server? - Which type of staff team sounds more appealing? A staff team that is super responsive to every ticket, but overlooks things as a result of the speed; or a staff team that is slow on tickets, but handles each one with a lot of effort and detail? These are just some questions to start a conversation, if there's anything else you want to mention, i'll be watching this thread very closely throughout the week! [/QUOTE]
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